1. Laboratory Management (45%)
a. General Laboratory Management: The Laboratory Manager will assume accountability for the safe and quality provision of laboratory service.
i. Maintains CLIA certification.
ii. Maintains accreditation standards for the Accreditation Association for Ambulatory Health Care (AAAHC) with the following chapters: Pathology and Medical Laboratory Services, Infection Prevention and Control and Safety, or others as assigned.
iii. Develops, revises, and updates policies, procedures, and protocols to ensure quality and efficiency of laboratory operations.
iv. Performs and monitors all proficiency testing.
v. Performs quality control measures on all medical laboratory procedures and equipment daily as required.
vi. Reports adverse incidents, documents risk management events.
vii. Participates in developing and implementing quality improvement studies.
viii. Performs a laboratory cost analysis yearly and makes recommendations based on cost and student needs.
ix. Cross-train Student Health Center staff to perform CLIA waived testing. Maintain documentation of competency completion at required intervals.
b. Reference Laboratory Management: Accountable for obtaining statistics and completing all documentation for reference laboratory contract/bid process.
i. Oversees contract with reference lab ensuring quality standards are met.
ii. Acts as liaison for any questions regarding reference lab testing.
iii. Resolves and reports any conflicts that arise with reference laboratory.
iv. Other duties as assigned.
c. Supplies, Equipment and Testing: Accountable for maintenance of all laboratory equipment. May include centrifuge, microscope, etc. Maintains documentation for equipment maintenance, yearly calibration, and any repairs or upgrades performed.
i. Acts as liaison to vendors and technical representatives regarding test procedures, product demonstrations, problems with equipment, etc.
ii. Investigates and evaluates new lab products and makes recommendations to the Executive Committee.
iii. Orders and maintains inventory of laboratory supplies.
iv. Responsible for staff compliance with Bloodborne Pathogen standards in the laboratory.
v. Acts as resource for providers for lab related education and consultation.
vi. Ensures that accurate laboratory statistics are collected, documented and saved on the shared drive.
2. Specimen Acquisition and Lab Testing (40%)
a. Conducts laboratory testing according to established practices and procedures, using a variety of equipment.
i. Proficient in venipuncture and capillary puncture.
ii. Prepare and process a variety of specimens, i.e. blood, urine, feces, throat swabs, vaginal and urethral secretions, etc.
iii. Identify specimens accurately and document test results.
iv. Able to provide patient instruction in sample collection.
v. Prepare, process, and log specimens for shipment to reference laboratories.
vi. Communicate with reference laboratory and other labs as needed.
vii. Maintain laboratory records per state and federal regulatory guidelines.
viii. Explain all test procedures and results to medical providers as needed.
ix. Properly disposes of all hazardous waste.
x. Computer technical skills to include reference laboratory, LIS and EMR test ordering and results.
3. Infection Prevention and Control (10%)
a. Serves as the infection prevention and control program director.
i. Management of prevention, surveillance, and control activities to reduce the risk of acquiring healthcare- associated infections.
ii. Education patients, staff, and visitors about infection prevention through various methods.
iii. Perform an infection prevention risk assessment annually and adjust procedures accordingly.
iv. Participate in Wisconsin State Lab of Hygiene surveillance program for communicable diseases, updating clinic staff with any trends and weekly reports along with submitting requested disease data and samples.
v. Investigate adherence issues to infection prevention procedures and develop plans to control transmission of infection during influx of infectious patients.
vi. Other duties as assigned.
4. Other Duties (5%)
a. Participate in continuing education opportunities as available.
b. Maintain professional relationships with other laboratory professionals within the Universities of Wisconsin Student Health Centers and within our local health care agencies.
c. Support the mission of the university and division of student affairs strategic priorities.
d. Engages in the University goals for Inclusive Excellence.
f. Documentation of clinic emergency drills completed on a quarterly basis.
g. Other duties as assigned