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Academic Coach

Apply now Job no: 500850
Work type: Full-time
Location: Oshkosh Campus
Categories: Non-Instructional Academic Staff

Official Title: Retention Specialist
Business Title: Academic Coach
Employment Class: Non-Instructional Academic Staff
FTE: 1.0 
Compensation: $45,000
FLSA Status: Exempt
Terms of Employment: Fixed-Term Terminal 
Position Summary: UW Oshkosh provides a competitive benefits package for all benefit-eligible positions. Click here for more details.

35% Responsible for providing academic, career, social/personal, and financial literacy advisement by assisting students in the development of academic and career plans that addresses their interests, skills, and abilities and clarifies their career, major, and academic goals. Additionally, this position is responsible for facilitating learning opportunities about college policies and procedures, student success skills and resources, and student life opportunities. 

1. Collaborate with SSS and SSS STEM Academic Advisor(s) to provide STRONG career inventory assessment, academic planning, and academic support for students in the SSS and SSS STEM programs 

2. Assist Academic Advisors in creating individualized student success plan with at-risk students and support them with engaging in behaviors that will achieve the goals that are set in their Individualized Student Success Plan 

3. Support SSS and SSS STEM Academic Advisor(s) in monitoring student grades, grade-point averages, early alerts, and progress towards graduation.  

5. Serves as an additional staff support for students in offering information about academic resources, educational opportunities, and provide various academic success strategies for student success 

6. Refer SSS and SSS STEM students to other service providers on campus such as the Center for Academic Resources, Financial Aid, Registrar, Student Accounts, Counseling Center, Reading/Study Center, Disability Services, Project Success, etc. 

7. Maintain accurate and detailed records of student contact in Navigate student database 

6. Keep student files up to date in accordance with federal and institutional regulations 

7. Responsible for maintaining confidentiality, accuracy, and timeliness of student records 

8. Handles academic inquiries in accordance with established institutional policies and the Family Educational Rights and Privacy Act (FERPA). 


30% Responsible for providing workshops on career exploration and assisting with academic enrichment workshops in collaboration with SSS and SSS STEM Academic Advisors, the Learning Group Coordinators and other campus resource partners. 

1. Create, implement, conduct, and assess academic workshops, activities, and events for TRIO SSS/SSS STEM students.  

2. Plan, develop and execute online and on-campus workshops to directly and indirectly benefit students 

3. Plan and facilitate cultural and career opportunities for student participants such as graduate school visits, cultural and educational exposure to on and off campus events, etc. 

4. Offer student solutions to various educational, career, and personal issues as they arise 

5. Evaluate activities on an ongoing basis to increase participation, engagement and student satisfaction 

6. Keep current with trends and knowledge in the fields of student success programs 

7. Employ best practices and success strategies in the design, implementation, and assessment in support of meeting retention and persistence objectives of the TRIO SSS/SSS STEM grant  


15% Responsible for providing financial literacy awareness to TRIO SSS/SSS STEM students by working with the Director, SSS/SSS STEM Academic Advisors, and Learning Group Coordinator to ensure that students are getting the following support: 

1.Support TRIO SSS/ SSS STEM students to ensure that students complete their Free Application for Federal Student Aid (FAFSA) and additional required documents in a timely manner 

2. Working with the Financial Aid Office regarding financial aid and scholarship opportunities 

3. Provide workshops and educational resources about scholarships, financial aid information and/or FAFSA application process, and financial literacy 

4. Facilitate financial/economic literacy instruction to students 

5. Provide assistance to student participants in our TRIO SSS/SSS STEM programs in completing their FAFSA application 


10% Responsible for coordinating workshops and providing exploration opportunities for TRIO SSS/SSS STEM students to consider applying to graduate school.  The goal is to increase awareness and opportunities for TRIO SSS/SSS STEM students to further their education beyond a bachelor’s degree. 


5% Support the program objectives of the TRIO SSS/SSS STEM Grant by assisting to recruit eligible students into the program and obtain documentation to verify program eligibility.  Be an advocate for first-generation and limited-income students by serving on campus committees and participating in campus events and activities that support our TRIO SSS/SSS STEM students. 


5% Perform other duties as assigned by the TRIO SSS/SSS STEM director. 

During the academic year and summer months, evening hours and occasional weekend hours may be required in order to meet recruitment and retention initiatives of the TRIO SSS/STEM program. 


Bachelor's degree in education, social work, human services, or related field 

Experience working on retention issues in higher education 

Experience working with educational programs specifically with marginalized, underrepresented student populations 

Demonstrated ability to communicate and work effectively with students, faculty, and staff 

Demonstrated commitment to diversity, equity, and inclusion 

Strong interpersonal written and communications skills 


Master’s degree in counseling, higher education, or a related field 

Experience supporting the needs of first-generation, income eligible students 

Demonstrated knowledge of and/or experience with Student Support Services (SSS) and/or other TRIO programs 

Proficient in another language other than English; Bilingual in Spanish and/or Hmong candidates are highly encouraged to apply 

Experience in conducting financial aid and/or financial literacy workshops 

Ability to work and collaborate with on-campus and off-campus constituents (i.e. community service agencies, Financial Aid Office, Registrar, Center for Academic Resource, etc) 

To Apply:

Applicants must submit the following documents using the online application:  Cover letter, resume, and three professional references. 

For questions regarding your application and additional options to apply, contact Human Resources at or 920-424-1166.

Application Deadline:

TO ENSURE CONSIDERATION: Applications received by Sunday, September 3, 2023 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Legal Notices:

AA/EO Statement
The University of Wisconsin Oshkosh (UWO) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWO, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

DEI Statement
Diversity drives innovation, creativity, and progress. At the University of Wisconsin Oshkosh, the culture, identities, life experiences, unique abilities, and talents of every individual contribute to the foundation of our success. Creating and maintaining an inclusive and equitable environment is of paramount importance to us. This pursuit prepares all of us to be global citizens who will contribute to the betterment of the world. We are committed to a university culture that provides everyone with the opportunity to thrive.

Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Work Authorization
The University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see, or call UWO Police Department, at (920) 424-1212 for a paper copy.


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Equal Opportunity and Affirmative Action Employer

All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

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Reasonable Accommodations

The University of Wisconsin Oshkosh is committed to the full inclusion of all qualified individuals. As part of this commitment, UW Oshkosh will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources, Equal Opportunity, Equity & Affirmative Action, (920) 424-1166 or