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New Student and Family Programs Manager

Apply now Job no: 500680
Work type: Full-time
Location: Oshkosh, Fox Cities, and Fond du Lac Campuses
Categories: Non-Instructional Academic Staff

Official Title: Student Affairs Manager
Business Title: New Student and Family Programs Manager
Employment Class: Non-Instructional Academic Staff
FTE: 1.0
Compensation: $48,000-$51,000
FLSA Status: Exempt
Terms of Employment: Annual, Fixed-Term Renewable 
Position Summary:

Oversees the daily management of programs, services, activities, facilities, policies and/or processes in order to support student success in various areas of student affairs. Works under broad, administrative direction with significant responsibility for assigned area(s) of responsibility. Responds to inquiries from University departments, educational institutions, the community, and/or external agencies. Strives to create a welcoming, equitable, and inclusive work environment.

UW Oshkosh provides a competitive benefits package for all benefit-eligible positions. Click here for more details.
  1. Plan, organize, administer, and manage processes and operations related to New Student and Family Programs such as Welcome Week and First Year Programs such as Orientation at the Fox and Fond Du Lac campuses.
  2. Collaborate with New Student and Family Programs Director and New Student and Family Programs Manager on the Oshkosh campus to create and implement New Student programming and activities throughout a student’s first year at UW Oshkosh.
  3. Collaborate with New Student and Family Programs Director to hire, train, and supervise the student orientation leaders at the Fox Campus and Fond du Lac Campus.
  • Advise and enforce institutional policies and procedures.
  • Collaborate with the local staff at each campus and partners from centralized services (i.e. Financial Aid, Student Accounts, Accessibility Services, etc) to facilitate the new student events. 
  1. Monitor budget associated with new student programs and services.
  • Purchase items within university purchasing guidelines and utilize ShopUW+
  • Approve expenditures

    5. Collaborate with Advising staff to develop and facilitate programming related to new student   registration.

  1. Monitor, evaluate, and modify processes, procedures and/ or standards, ensuring alignment with the Institution’s mission, values, goals, and objectives, as well as all local, state, and federal laws and regulations.
  2. Serve as the unit liaison to internal and external stakeholder groups.
  1. Demonstrated record and commitment to diversity and inclusion.
  2. Bachelor's degree in related field.
  3. An established track record of successful program development and expansion, including the ability to initiate and maintain collaborative relationships and negotiate effective agreements across student service units and academic affairs departments.
  4. Experience supervising and training student employees.
  5. Demonstrated ability to successfully present to a broad range of audiences including faculty, staff, students, and families.
  6. Exceptional interpersonal, oral and written communication skills.
  7. An understanding of the nature of project management and willingness to work extended hours prior to the implementation of large-scale programming.
  8. Highly developed organizational management and problem-solving skills; must work accurately and efficiently in order to meet a multitude of deadlines and responsibilities.
  1. Master's degree in College Student Personnel, Higher Education Administration, or a related discipline degree with at least three years working directly with large-scale programming for college students.
  2. Experience working with and implementing programs for diverse populations.
  3. Ability to assess programs, formulate plans, and implement responses to improve administrative efficiency and enhance the participants' experiences.
  4. A clearly articulated student success philosophy related to the first-year experience for entering students.
  5. Demonstrated ability to build programs and services that center around faculty involvement and a comprehensive integration of academic issues.
  6. Experience with peer mentor/instructor-based programs.
  7. Bilingual
To Apply:

Applicants must submit the following documents using the online application:  Cover letter, resume, and contact information for three professional references. 

For questions regarding your application and additional options to apply, contact Human Resources at or 920-424-1166.

Application Deadline:

TO ENSURE CONSIDERATION: Applications received by May 12th are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Legal Notices:

AA/EO Statement
The University of Wisconsin Oshkosh (UWO) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWO, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

DEI Statement
Diversity drives innovation, creativity, and progress. At the University of Wisconsin Oshkosh, the culture, identities, life experiences, unique abilities, and talents of every individual contribute to the foundation of our success. Creating and maintaining an inclusive and equitable environment is of paramount importance to us. This pursuit prepares all of us to be global citizens who will contribute to the betterment of the world. We are committed to a university culture that provides everyone with the opportunity to thrive.

Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Work Authorization
The University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see, or call UWO Police Department, at (920) 424-1212 for a paper copy.


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Equal Opportunity and Affirmative Action Employer

All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

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Reasonable Accommodations

The University of Wisconsin Oshkosh is committed to the full inclusion of all qualified individuals. As part of this commitment, UW Oshkosh will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources, Equal Opportunity, Equity & Affirmative Action, (920) 424-1166 or