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Student Services Program Manager I

Apply now Job no: 498519
Work type: Full-time
Location: Oshkosh Campus
Categories: Non-Instructional Academic Staff

Working Title: Program Advisor for Inclusion Programs
Official Title: Student Services Program Manager I
Employment Class: Non-Instructional Academic Staff
FTE: 1.0
Compensation: $43,870-$49,789
FLSA Status: Exempt
Terms of Employment: 12-month, Annual, Fixed-Term Renewable
Position Summary:

The Program Advisor for Inclusion Programs is a generalist position that coordinates and implements inclusivity programs for all students on campus. The position is a partnership between Residence Life and Reeve Union and works to enhance the learning experience of all students and staff on campus about the needs, history, and work of diverse populations in order to create a more inclusive environment at the University of Wisconsin Oshkosh and better prepare students for a more global workforce in the future. This position also works to assist traditionally underrepresented students and student organizations with a mission involving diversity and social justice. This position directly advises the University Speaker Series. This Program Advisor is expected to provide advisement and guidance in the area of event planning and implementation, leadership training and development, and managing financial needs.

This position facilitates educational and developmental leadership opportunities with a mission to enhance the students’ overall experience and increase the retention, progression, and graduation rates for the institution. This position demonstrates an active, intentional and ongoing engagement with all aspects of diversity – in all people, projects and communities; recognizes, understands and appreciates the different ways in which others express themselves, various lifestyles, cultures, backgrounds and all unique differences; treats others with dignity, respect and consideration; works to create work environments that are experienced as safe by all; is curious about and open to others’ ideas. The Student Leadership and Involvement area utilizes an advising approach that encourages student learning and supports/maximizes personal growth. Its members will be involved in the implementation of the campus’ inclusive excellence plans. This position reports directly to the Associate Director for Student Involvement and indirectly to the Associate Director for Residence Life and Assistant Vice Chancellor for Academic Support of Inclusive Excellence/Chief Diversity Officer. Work hours will include late nights and weekends.

UW Oshkosh provides a competitive benefits package for all benefit-eligible positions. Click here for more details.

  1. Programming/Training (25%) 

  • Coordinate/Participate in the planning process of programs and events designed to advance the University’s mission by promoting educational and co-curricular learning in the areas of diversity, equity, and inclusion. Plan and execute at least two programs per month during the academic year. 

  • Implement programs that develop awareness of other cultures, beliefs, and practices which contribute to positive communication on issues of gender, race, religion, gender identity and expression, ethnicity, culture, sexual orientation, ability, socioeconomic status, etc. 

  • Serve as a presenter or collaborator for campus-wide diversity and leadership training initiatives such as SAFE Training, Bystander Intervention Training, and Start Smart Salary Negotiation. 

  • Responsible for building alliances and collaborating with students, departments, alumni and the Oshkosh community to initiate and promote collaborative programs and events.  Past academic partnerships have included the LGBTQ+ Studies Program, Social Justice Program, Women and Gender Studies Program, Art Department, etc. 

  • Assist Reeve Union staff efforts in diversity education and training for student employees and full-time staff. 

  • Serve as the liaison to the Division of Academic Support of Inclusive Excellence to share programming information, collaborate, and co-sponsor programs and initiatives to the extent possible. Attend the ASIE program meetings to coordinate and support programming efforts. 


  1. Residence Life Staff Training and Programming (30%) 

  • Coordinate training topics and presentations on the areas of diversity, equity, and inclusion for full-time, graduate student, and paraprofessional all-staff trainings in summer and mid-year. 

  • Develop and implement a plan for ongoing staff training in the areas of diversity, equity, and inclusion, both through direct presentations and train-the-trainer formats. 

  • Participate in department-wide diversity, equity, and inclusion committees and initiatives. 

  • Provide resources focused on diversity, equity, and inclusion topics for student staff. 


  1. Advising (20%) 

  • Maintain a presence within student organizations focused on diversity and social justice. 

  • University Speaker Series 

    • Work with the Speaker Series Committee to develop and implement an effective campus wide approach to speakers and educational programming.  This includes but is not limited to planning retreats, budget development and management, speaker selection, implementation, evaluation, contracting, marketing and promotion. 

    • Work with members to collaborate and obtain input from other key student organizations/partners.    

    • Specifically, market speakers to academic departments where topics may directly connect to a student’s in-class area of focus.   

  • Alternative Break 

    • Advise an Alternative Break trip focused on the topic of diversity, equity, and inclusion. 

    • Oversee the creation and implementation of a pre- and post-trip curriculum related to the educational components of the trip. 

    • Work to recruit students for this opportunity that may be able to connect trip experiences with their academic programs of study. 



  1. Advocacy (20%) 

  • Serve as a campus advocate for a wide array of historically underrepresented students and groups, including students from diverse racial and ethnic backgrounds, women, veterans, students with disabilities, students who identify as being LGBTQ+, international students, and other underrepresented populations. 

  • Serve on campus-wide coalitions, committees, and councils to represent the department and advocate for underrepresented populations.   Past committees have included College of Letters and Science’s Equity, Diversity, and Inclusive Climate Committee; Interfaith Dialogue Education Alliance; Harvey Milk Commemorative Dinner; and World AIDS Day.   Relay information about initiatives and opportunities back to Reeve Union, ASIE, and Residence Life staff. 

  • Serve as a member of the Student Affairs Inclusive Excellence Committee. 


  1. Other (5%) 

  • Collaborate with other Student Leadership & Involvement and Reeve Union colleagues on departmental initiatives. 

  • Serve as a positive team member, supporting and assisting at events and activities as necessary. 

  • Supervise paid and unpaid undergraduate and graduate student employees and interns.  Provide opportunities that both enhance the overall program for the department as well as their individual student and academic experiences. 

  • Maintain and follow all University and departmental budgeting and financial expectations and guidelines. 

  • Facilitate programs as requested by the Associate Director and assist the Student Leadership and Involvement staff in various leadership training programs. 

  • Assess and evaluate programs on an annual basis, reporting on programming data and audiences served. 

  • Perform other duties as assigned by the Associate Director. 

  • Bachelor’s degree and one (1) or more years of part-time experience in student activities or residence life on a college campus (or equivalent experience). 

  • excellent verbal and written communication skills;  

  • knowledge of student development theory; 

  • demonstrated experience of diversity, equity, and inclusion programming and advocacy; 

  • experience advising students as well as presenting and facilitating;  

  • experience working on campus (or equivalent experience) with underrepresented populations; 

  • working knowledge of basic budget and financial management;  

  • demonstrated experience working with diverse populations and commitment to inclusivity. 

  • Master’s degree in higher education, college student personnel administration, counseling, leadership, or related field, and two (2) or more years’ experience in student activities or residence life on college campus (or equivalent experience); 

  • experience working in a college union, residence life, or a higher education diversity role; 

  • experience advising students and advocating for students and underrepresented student groups; 

  • experience collaborating with other departments in development of programs; 

  • experience with contracting of professional performers; 

  • experience in the development of and facilitating diversity, equity, and inclusion programs. 

To Apply:

Applicants must submit the following documents using the online application:

  • Resume
  • Cover Letter
  • List of three professional references with contact information


For questions regarding your application and additional options to apply, contact Human Resources at or 920-424-1166.

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit:

Application Deadline:

TO ENSURE CONSIDERATION: Applications received by July 11, 2021 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Legal Notices:

AA/EO Statement
The University of Wisconsin Oshkosh (UWO) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWO, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

DEI Statement
Diversity drives innovation, creativity, and progress. At the University of Wisconsin Oshkosh, the culture, identities, life experiences, unique abilities, and talents of every individual contribute to the foundation of our success. Creating and maintaining an inclusive and equitable environment is of paramount importance to us. This pursuit prepares all of us to be global citizens who will contribute to the betterment of the world. We are committed to a university culture that provides everyone with the opportunity to thrive.

Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Work Authorization
The University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see, or call UWO Police Department, at (920) 424-1212 for a paper copy.


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Equal Opportunity and Affirmative Action Employer

All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

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Reasonable Accommodations

The University of Wisconsin Oshkosh is committed to the full inclusion of all qualified individuals. As part of this commitment, UW Oshkosh will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources, Equal Opportunity, Equity & Affirmative Action, (920) 424-1166 or