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Operations and Outreach Coordinator

Apply now Job no: 498399
Work type: Full-time
Location: Oshkosh Campus
Categories: University Staff

Working Title: Operations and Outreach Coordinator
Official Title: University Services Program Associate
Employment Class: University Staff
FTE: 1.0
Compensation: Starting at $16.50/hour
FLSA Status: Non-Exempt
Terms of Employment: Continuous 
Position Summary: The Operations and Outreach Coordinator provides complex paraprofessional support in office management, outreach activities and event planning, and program communication to the Environmental Research & Innovation Center (ERIC) and the Department of Engineering and Engineering Technology (DEET). The ERIC is a state-of-the-art research and testing lab that offers a full range of laboratory testing capabilities and is connected to many other University programs, such as the Department of Engineering and Engineering Technology (DEET) and its allied programs. This position must provide exceptional customer service to external constituents while remaining responsive to on-campus needs.  The position acts as a primary point of contact for both internal campus members and external clients and community partners.  This includes outreach activities with potential students and families, providing client support, working with business leaders, and participating in activities to increase student enrollment. This position is also responsible for financial reconciliation of unit budgets. This position reports to both the ERIC Lab Manager and the Department of Engineering and Engineering Technology Chair.

55% Primary Administrative Support for ERIC

a. Initial point of contact for external clients and community partners

b. Manage the completion of administrative forms

c. Order supplies and keep supply order log to track supply trends over time

d. Regularly reconcile laboratory finances

e. Manage billing systems, payment and deposits for multiple accounts

f. Assist lab staff with cost analysis and make recommendations based on findings

g. Maintain the ERIC web presence including updating websites and social networking sites

h. Coordinate with public and private clients, and staff to manage daily workflow

i. Supervision of student employees in the ERIC office

j. Assist Lab Manager and associated faculty with hiring of student employees and approving hours Essential


40% Department of Engineering and Engineering Technology

a. Development and distribution of program communication

b. Participate in outreach events on and off campus including at regional high schools and 2-year campuses that promotes the department and academic programs

c. Responsible for activity and event planning and implementation

d. Assist in coordinating Advisory Board meetings and communication with Board members

e. Assist in the development of recruiting materials for the DEET

f. Maintain the DEET web presence including updating websites and social networking sites

g. Collaborate with public and private entities to further outreach and business development


5% Other duties as assigned.


1. Ability to work independently and complete tasks with minimal supervision

2. Effectively communicate using oral and written communication

3. Willingness and ability to anticipate, identify, and adapt to change in a fast-paced working environment

4. Ability to develop external relationships with external constituents

5. Ability to maintain confidentiality and handle employee and client records appropriately

6. Proficiency using financial management data systems, such as PeopleSoft, HRS, QuickBooks and WISDM

7. Proficiency in Microsoft Office Suite

8. High level customer service

9. Demonstrated commitment to equity, diversity, and inclusion


1. Bachelor’s Degree

2. Experience with database management systems such as Microsoft Access

3. Experience using website management software

4. Shown success collaborating with other university departments, public organizations and private entities to reach project goals

5. Grant writing experience

6. Experience training, mentoring and supervising student employees

7. Working knowledge of research project design and operation.

To Apply:

Applicants must submit the following documents using the online application:

Cover Letter


Names and contact for 3 professional references.


For questions regarding your application and additional options to apply, contact Human Resources at or 920-424-1166.

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit:

Application Deadline:

TO ENSURE CONSIDERATION: Applications received by May 31, 2021 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Legal Notices:

AA/EO Statement
The University of Wisconsin Oshkosh (UWO) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWO, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

DEI Statement
Diversity drives innovation, creativity, and progress. At the University of Wisconsin Oshkosh, the culture, identities, life experiences, unique abilities, and talents of every individual contribute to the foundation of our success. Creating and maintaining an inclusive and equitable environment is of paramount importance to us. This pursuit prepares all of us to be global citizens who will contribute to the betterment of the world. We are committed to a university culture that provides everyone with the opportunity to thrive.

Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Work Authorization
The University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see, or call UWO Police Department, at (920) 424-1212 for a paper copy.


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Equal Opportunity and Affirmative Action Employer

All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

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Reasonable Accommodations

The University of Wisconsin Oshkosh is committed to the full inclusion of all qualified individuals. As part of this commitment, UW Oshkosh will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources, Equal Opportunity, Equity & Affirmative Action, (920) 424-1166 or