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Communications Manager

Apply now Job no: 500318
Work type: Full-time
Location: Oshkosh Campus
Categories: Non-Instructional Academic Staff

Official Title: Communications Manager
Business Title: Communications Manager
Employment Class: Non-Instructional Academic Staff
FTE: 1.0
Compensation: $47,000 - $52,000
FLSA Status: Exempt
Terms of Employment: 12 Month, Annual, Fixed-Term Renewable
Position Summary:

UW Oshkosh provides a competitive benefits package for all benefit-eligible positions. Click here for more details.

Develops and supervises the execution of communication programs and may supervise personnel and/or other resources in support of institutional or unit communication goals.


25% Planning and implementation of marketing campaigns, presentations, publications, web design, social media, and promotional efforts. 

  • Responsible for department promotion and marketing efforts, as well as web content development and maintenance, for Reeve Union/University Dining.  This includes development and implementation of an overall vision for the on-going promotions and publications, and development of an image that is consistent with University standards.   

  • Coordinates messaging for the department, prepares and coordinates presentations, displays and messaging, and other campus presentations.   

  • Coordinates purchasing of promotional/printed items for the department. 

  • Maintains, monitors and establishes social media outlets for Reeve Union, as well as other interdepartmental social media.  

  • Consults in partnership with contracted campus food service, campus vending, and other contractors in their efforts to promote their services within the scope of Reeve Union/University Dining responsibilities on campus.  

  • Maintains a collaborative and proactive working environment between the department and its contractors.  

  • Develops a collaborative working relationship with University Marketing (UMC) to assist in promoting Reeve Union events.  

25% Oversight of Copy This!! 

  • Supervises retail operations of print shop in Reeve Union including student managers and staff 

  • Develops and manages policies, processes and procedures 

  • Sets annual prices and prepares quotes for special projects 

  • Oversees campus chargeback/billing processes for departmental/on-campus projects 

  • Prepares and monitors area budget 

  • Works with vendors to procure and maintain equipment and inventory; handles purchase orders and payment of invoices 

  • Coordinates marketing efforts to promote CopyThis!! services 

20% Coordination and oversight of assessment, market research, surveys, and other research. 

  • Use a variety of methods to assess the effectiveness of Reeve programs/services and to complete market research for the department upon request, e.g., compiles focus groups, building traffic counts, customer counts, and satisfaction surveys, followed by market research analysis to determine the needs of the department.   

  • Coordinates and administers the EBI, a web-based benchmarking survey, and other assessment instruments on a regular basis.   

  • Works with colleagues to analyze and organize this information to make and distribute data driven decisions. 

20% Supervision of the Student Marketing & Design Team   

  • Supervises and manages the work of the Student Marketing and Design Team, consisting of marketing assistants, web designer, marketing coordinator, videographer, and graphic designers. 

  • Manages departmental project requests for advertising, news releases, publications, graphic design projects, web page design, electronic and new media marketing, social media, video marketing, market research, consultation on advertising campaigns, and other marketing tasks. 

  • Prepares and monitors area budget and completes any on-campus chargebacks/billing. 

10% Miscellaneous duties 

  • Incorporate and support principles of diversity and equity and inclusion 

  • Assist with major campus events and/or serve on campus committees 

  • Represent Reeve Union at various campus and community events 

  • Remain abreast of new concepts, practices, theories, trends and issues in the college union 

  • Actively participate in professional organizations as appropriate 

  • Serve as a positive team member, supporting and assisting at other Reeve Union events and activities as needed 

  • Miscellaneous duties related to Reeve Union/University Dining 

  • Perform other duties as assigned by the AVC for Campus Life 

Successful candidates who are invited to campus for on-campus interviews will be expected to provide a professional portfolio (physical or electronic) with examples of past work in marketing campaigns, web design, or graphic design. 

  • Demonstrated commitment to diversity, equity and inclusion 

  • Supervisory experience managing the work of others, or advising staff or students 

  • Excellent verbal and written communication skills 

  • Excellent customer service skills 

  • Experience with management, and/or promotion of events and celebrations 

  • Experience with social media management and content creation 

  • General knowledge of web and graphic design 

  • Working knowledge of Adobe software including InDesign, Illustrator and Photoshop.   

  • Bachelor’s degree in business, marketing, public relations, communications, higher education administration or related field  

  • Demonstrated work in a team focused environment, particularly in the area of Graphic Design, Marketing or a related field 

  • Demonstrated understanding of college students and the college environment, which may include new approaches to marketing, utilizing technology, web-based media, and social media 

  • Knowledge and ongoing engagement with diversity – in people, projects, or communities. 

  • Experience working with print media and/or within a print production area 

  • Demonstrated experience with outreach to the community, collaborative efforts, and relationship-building skills 

  • Extensive demonstrated experience with Adobe software 

  • Experience with research, design/development, implementation, and analysis of a variety of market research projects, marketing plans and assessments 

  • Experience with budget development and financial management 

To Apply:

Applicants must submit the following documents using the online application: Cover Letter, Resume, 3 professional references

For questions regarding your application and additional options to apply, contact Human Resources at or 920-424-1166.

Application Deadline:

TO ENSURE CONSIDERATION: Applications received by September 21, 2022, are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Legal Notices:

AA/EO Statement
The University of Wisconsin Oshkosh (UWO) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWO, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

DEI Statement
Diversity drives innovation, creativity, and progress. At the University of Wisconsin Oshkosh, the culture, identities, life experiences, unique abilities, and talents of every individual contribute to the foundation of our success. Creating and maintaining an inclusive and equitable environment is of paramount importance to us. This pursuit prepares all of us to be global citizens who will contribute to the betterment of the world. We are committed to a university culture that provides everyone with the opportunity to thrive.

Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Work Authorization
The University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see, or call UWO Police Department, at (920) 424-1212 for a paper copy.


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Equal Opportunity and Affirmative Action Employer

All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

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Reasonable Accommodations

The University of Wisconsin Oshkosh is committed to the full inclusion of all qualified individuals. As part of this commitment, UW Oshkosh will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources, Equal Opportunity, Equity & Affirmative Action, (920) 424-1166 or