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Outreach Specialist

Apply now Job no: 497854
Work type: Full-time
Location: Oshkosh Campus
Categories: Non-Instructional Academic Staff

Working Title: Wisconsin Works (W-2) Trainer
Official Title: Outreach Specialist
Employment Class: Non-Instructional Academic Staff
FTE: 1.0
Compensation: $43,500.00
FLSA Status: Exempt
Terms of Employment: Fixed Term-Terminal
Position Summary: This position works in cooperation with state, partner agencies, and other contracted employees to develop and deliver training materials which educate and train W-2 workers and partner agencies about W-2 programs, policies, and procedures. This position is responsible for training program development, implementation, delivery, and evaluation. This position requires frequent travel throughout the State of Wisconsin. The office location is in Wisconsin and the person in this position will work from a home office or a from an office located at UW Oshkosh on the Oshkosh campus.

50% A. Develop and deliver training using classroom, blended, and Distance Learning methodologies.

1. Work within a team environment to develop training material, including writing content, using adult learning theory strategies.
2. Develop training using established standards.
3. Develop goals and objectives that address identified training needs.
4. Plan, develop, and design training materials and resource materials based on needs resulting from program changes and other needs assessment information.
5. Deliver classroom trainings in locations throughout the state of Wisconsin.
6. Provide support to W-2 staff including New Workers participating in Online New Worker Training.
7. Assist with the implementation of distance training materials. Assist in beta test of Distance Learning materials/courses.
8. Assist in maintenance and edits of ongoing Distance Learning courses


20% B. Maintain an effective working knowledge of current federal, state, and county program rules, requirements, and procedures, as well as maintain an effective relationship with other Divisions, Departments, and Agencies.

1. Review and maintain online files of policy and procedural materials.
2. Attend formal training sessions and other training relevant to maintaining working program knowledge of developing training programs.
3. Facilitate training meetings and workgroups with W-2 Training staff, Partner Training Team (PTT) staff, and other state agencies.
4. Present and discuss training issues at W-2 Training and Partner Training Team (PTT) meetings.


20% C. Lead W-2 Training Projects.

1. Establish staffing requirements and timetables and identify key events required to prepare, develop, and implement training projects.
2. Identify appropriate methodology for training delivery.
3. Direct workgroups in implementation and evaluation of training projects as assigned by the Training Coordinator.


5% D. Implement training evaluation plan. 

1. Assist in identifying criteria for evaluating training effectiveness.
2. Develop and administer training program evaluations to gather data on training effectiveness.


5% E. Build and maintain relationships.

1. Attend CCDET All-staff meetings (as scheduled).
2. Assist in special projects as assigned by the CCDET DCF W-2 Supervisor.
3. Maintain a working knowledge of CCDET projects.
4. Serve as a resource for other CCDET staff as well as partner staff, as needed.
5. Under the general direction of the CCDET DCF W-2 Supervisor, develop mutually beneficial partnerships with CCDET staff, DCF and UW Oshkosh.

Required: 1. Minimum two years of experience working with W-2 programs
2. Understanding of W-2 policies and procedures
3. Experience with W-2 programs using the Wisconsin CARES Worker Web (CWW) system and providing W-2 case management services through CARES Work Program system and Wisconsin Work Programs (WWP) system
4. Experience using and applying policies for W-2 programs
5. Experience delivering training, especially W-2 related training
6. Experience developing training materials, especially W-2 related
7. Proven ability to work independently and in a team environment
8. Proven problem-solving abilities
9. Excellent written and verbal communication skills
10. Proficiency in Microsoft Office Suite
11. Valid Driver’s License for required travel and willingness to travel statewide
12. Ability to obtain University Driver's Authorization through the State of Wisconsin
Preferred: 1. Bachelor's Degree
2. Experience planning, organizing, and implementing projects
3. Critical thinking and decision-making skills
4. Ability to handle multiple ongoing complex tasks
5. Experience in the use of Adobe Captivate or other online learning platforms
To Apply:

Applicants must submit the following documents using the online application:

Cover letter, resume, contact information for three references (at least two references must be professional references), and answers to written assessment

Finalist(s) will be required to provide contact information for their current or most recent supervisor


For questions regarding your application and additional options to apply, contact Human Resources at or 920-424-1166.

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Spring 2020. Job duties and responsibilities will remain the same. For more information please visit:

Application Deadline:

TO ENSURE CONSIDERATION: Applications received by 4:30 pm on Monday, September 14 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Legal Notices:

AA/EO Statement
The University of Wisconsin Oshkosh (UWO) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWO, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Work Authorization
The University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see, or call UWOs Police Department, at (920) 424-1212 for a paper copy.


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Equal Opportunity and Affirmative Action Employer

All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

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Reasonable Accommodations

The University of Wisconsin Oshkosh is committed to the full inclusion of all qualified individuals. As part of this commitment, UW Oshkosh will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources, Equal Opportunity, Equity & Affirmative Action, (920) 424-1166 or