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Director of Advising and Recruitment

Apply now Job no: 498646
Work type: Full-time
Location: Oshkosh Campus
Categories: Non-Instructional Academic Staff

Working Title: Director of Advising and Recruitment
Official Title: Director, Student Services (M)
Employment Class: Limited
FTE: 1.0
Compensation: $57,644-$61,693
FLSA Status: Exempt 
Terms of Employment: Annual
Position Summary:

The Director of OCE Advising will supervise the advising/recruitment team for OCE. This position will set policy; maintain consistency of advising and recruitment practices; allocate responsibilities to OCE advisors/recruiters; ensure best practices and collaboration within the department and division; and encourage professional development of all. The director will also work closely with the rest of the division leadership team to ensure a cohesive division.

The position will analyze the impact of existing enrollment initiatives, develop new enrollment metrics, identify and quantify opportunities for growth, and help increase and shape enrollments. The director will use data, analysis, and consultation that guide strategic and operational decision making.

The director helps to investigate the education needs of business and industry. This position will work with the Assitant Vice Chancellor and other directors to guide the new program development process from initial idea development and market analysis to development and launch of the new program.

The director will work collaboratively with University Marketing and Communications (UMC) to analyze marketing data to make informed decisions that will increase program recruitment and enrollment. The incumbent will also oversee the administration of Customer Relationship Management (CRM) systems used in the division.

UW Oshkosh provides a competitive benefits package for all benefit-eligible positions. Click here for more details.
OCE Advising Team Leader
1. Provide leadership and strategic planning for recruitment and advising for OCE programs. 2. Provide guidance and direction on student needs as it relates to course rotation and schedule development. 3. Manage personnel evaluations, recruitments and retention of advising and recruitment staff. 4. Function as one of the division's liaisons, as needed, between UWO and other members of the UW System, other UW institutions and divisions, Wisconsin Technical Colleges and various government, business and industry and school organizations through service on committees and task forces. 5. Coordinate and work with UWO campus units to ensure adequacy and consistency of student support services for OCE online students. 6. Serve as an advocate and voice for OCE to campus support departments, colleges, administration officers and UW System. 7. Market programs to meet business and industry workforce needs. 8. Overseeing/facilitating the formulation, review, and maintenance of agreements with partner technical schools (i.e., Articulation). 9. Work with the Asisstant Vice Chancellor of OCE and Associate Vice Chancellor for Curricular Affairs on articulation agreements with US and International colleges and universities. 10. Facilitate the formulation, review, and maintenance of operational agreements with UWO offices and departments (i.e. MOU's). 11. Evaluate and when appropriate implement robust student support services aimed at supporting student success and retention.  

OCE Enrollment Data Analysis
1. Increase prospective student engagement and recruitment through data analysis. 2. Report on trends, innovations, and best practices in higher education. 3. Develop enrollment goals and metrics to keep team on target. 4. Gather and analyze appropriate information and appropriately use the information as improvement benchmark/metrics.  

Marketing Analysis
1. Compile and analyze marketing data for trends, behavior patterns, and strategies to make informed marketing decisions in collaboration with University Marketing and Communications (UMC). 2. Interpret marketing data, formulate reports, and make recommendations to help increase program recruitment and enrollment for the division.

Customer Relationship Management (CRM)
1. Oversee the administration of prospective student CRM. 2. Analyze CRM reports and track lead generation and conversion. 3. Collaborate with UMC to develop marketing campaigns. 4. Oversee direct communications with customers through the CRM.  


Required: 1. Master's degree in counseling, higher education, or a related field
2. At least 4 years experience with formal academic advising responsibilities within a higher education setting.
3. At least 2 years experience leading an advising and recruitment unit within a higher education setting.
4. Prior experience must include formal academic advising responsibilities with post-secondary students, preferably adults.
5. At least 1 year of experience supervising professional staff.
6. Excellent interpersonal and written/verbal communication skills.
7. A collaborative attitude and evidence of successfully working within a team structure.
8. A high level of organization.
9. Experience with Microsoft Office computer applications and a facility for mastering new software packages as needed.
10. Demonstrated commitment to equity, diversity, and inclusion.
Preferred: 1. Knowledge of adult learning theory and programs.
2. Experience with PeopleSoft or similar student database program.
3. Business development/sales experience.
4. Experience with online program development, management, or instruction.
5. Online program design experience.
To Apply:

Applicants must submit the following documents using the online application:

Cover letter, resume, 3 references and your advising philosophy.

For questions regarding your application and additional options to apply, contact Human Resources at or 920-424-1166.

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit:

Application Deadline:

TO ENSURE CONSIDERATION: Applications received by September 17, 2021 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Legal Notices:

AA/EO Statement
The University of Wisconsin Oshkosh (UWO) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWO, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

DEI Statement
Diversity drives innovation, creativity, and progress. At the University of Wisconsin Oshkosh, the culture, identities, life experiences, unique abilities, and talents of every individual contribute to the foundation of our success. Creating and maintaining an inclusive and equitable environment is of paramount importance to us. This pursuit prepares all of us to be global citizens who will contribute to the betterment of the world. We are committed to a university culture that provides everyone with the opportunity to thrive.

Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Work Authorization
The University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see, or call UWO Police Department, at (920) 424-1212 for a paper copy.


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Equal Opportunity and Affirmative Action Employer

All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

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Reasonable Accommodations

The University of Wisconsin Oshkosh is committed to the full inclusion of all qualified individuals. As part of this commitment, UW Oshkosh will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources, Equal Opportunity, Equity & Affirmative Action, (920) 424-1166 or