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Coordinator of New Student and Family Programs

Apply now Job no: 498063
Work type: Full-time
Location: Oshkosh Campus
Categories: Non-Instructional Academic Staff

Working Title: Coordinator of New Student and Family Programs
Official Title: Student Services Program Manager I
Employment Class: Academic Staff
FTE: 1.0
Compensation: $43,010-$55,000 based on experience
FLSA Status: Exempt
Terms of Employment: 12 month, Annual, Fixed-Term Renewable
Position Summary: Working with the university community, the Enrollment Management Team, and a dynamic group of student orientation leaders, this position will implement new student orientation services and programs for over 2,000 new students and respective family members. Reporting to the Assistant Vice Chancellor for Enrollment Management, this position will develop and implement a comprehensive new student program in collaboration with key stakeholders to ensure the success of all new students. As a professional staff member within the Division of Student Affairs, the incumbent will be responsible for services and programs that directly impact institutional strategic goals and increase student retention, persistence, and graduation rates. The individual in this position will maintain active participation in key professional organizations relevant to the study of new student orientation and transition.

A. Plan, develop, implement, and assess registration/orientation programs for new students.

1. Coordinate the logistical and operational components for registration and orientation.

2. Hire, train, and supervise the student orientation leaders and staff.

3. Develop and maintain budgets associated with new student programs and services.

B. Plan, develop, coordinate, and assess welcome and transition activities and programs to ensure student success.

1. Coordinate the logistical and operational components of fall and spring welcoming activities.

2. Design, implement, and evaluate programs for special undergraduate populations, including transfer, non-traditional, commuters, out-of-state, first generation, and undeclared majors.

C. Plan, develop, implement, and assess Parent and Family programs and services.

1. Create and produce the monthly Parent and Family Newsletter.

2. Develop and implement a Parent and Family Weekend program.

D. Develop and maintain relationships with key stakeholders and vendors to ensure proper execution of signature programs.

1. Work with other campus partners to ensure continuity and synergy among all programs for new students.

E. Assist with design and development of publicity and marketing materials to include websites, email and social media communication, informational mailings, and day-of publications.

1. Collaborate with university departments and with University Marketing & Communications.

F. Assist with administration of new student survey.

Required: 1. Demonstrated commitment to diversity, equity, inclusion, and social justice.
2. Bachelor's degree with at least four years working directly with large-scale programming for college students.
3. An established track record of successful program development and expansion, including the ability to initiate and maintain collaborative relationships and negotiate effective agreements across student service units and academic affairs departments.
4. Experience supervising and training student employees.
5. Experience with budget development and management.
6. Demonstrated ability to successfully present to a broad range of audiences including faculty, staff, students, and families.
7. Exceptional interpersonal, oral and written communication skills.
8. An understanding of the nature of project management and willingness to work extended hours prior to the implementation of large scale programming.
9. Highly developed organizational management and problem solving skills; must work accurately and efficiently in order to meet a multitude of deadlines and responsibilities.
Preferred: 1. Experience working with and implementing programs for diverse populations.
2. Master's degree in College Student Personnel, Higher Education Administration, or a related discipline.
3. Ability to assess programs, formulate plans, and implement responses to improve administrative efficiency and enhance the participants' experiences.
4. A clearly articulated student success philosophy related to the first year experience for entering students.
5. Demonstrated ability to build programs and services that center around faculty involvement and a comprehensive integration of academic issues.
6. Experience with peer mentor/instructor-based programs.
To Apply:

Applicants must submit the following documents using the online application:

Resume, cover letter, and contact information for 3 professional references


For questions regarding your application and additional options to apply, contact Human Resources at or 920-424-1166.

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit:

Application Deadline:

TO ENSURE CONSIDERATION: Applications received by December 15, 2020 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Legal Notices:

AA/EO Statement
The University of Wisconsin Oshkosh (UWO) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWO, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

DEI Statement
Diversity drives innovation, creativity, and progress. At the University of Wisconsin Oshkosh, the culture, identities, life experiences, unique abilities, and talents of every individual contribute to the foundation of our success. Creating and maintaining an inclusive and equitable environment is of paramount importance to us. This pursuit prepares all of us to be global citizens who will contribute to the betterment of the world. We are committed to a university culture that provides everyone with the opportunity to thrive.

Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Work Authorization
The University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see, or call UWO Police Department, at (920) 424-1212 for a paper copy.


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Equal Opportunity and Affirmative Action Employer

All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

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Reasonable Accommodations

The University of Wisconsin Oshkosh is committed to the full inclusion of all qualified individuals. As part of this commitment, UW Oshkosh will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources, Equal Opportunity, Equity & Affirmative Action, (920) 424-1166 or